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Strategic Communication with the Muslim Community

Strategic communication recently made the news because of a column Admiral Mullen, Chairman of the US Joint Chief of Staff wrote for the Joint Forces Quarterly. His basic point was that by making it an organizing item, strategic communication has become a goal in itself, rather than being a process to enable the larger objectives. Lacking credibility and trust, and by having double standards between words and actions, leaves the US in a position where it is not effective. As he states:

The Muslim community is a subtle world we don’t fully—and don’t always attempt to—understand.

In a similar vein, Beth Noveck, the Deputy Chief Technology Officer from the White House Office of Science and Technology Policy gave the keynote address at a United States Institute of Peace event “Smart Tools for Smart Power.” She highlighted the Obama administration goal of renewing the US relationship with Muslim communities, and asked the question of how serious gaming or any other technologies can be used for achieving the purpose (and several others).

There seems to be a general and open acknowledgement in the Obama administration that actions speak louder than words, and the US needs new actions (and policy) to engage with Muslim communities. There also seems to be a void that needs to be filled regarding “what should we do about it?”

How can credibility be built without resorting to propaganda and patronizing? How will a culture of respect and dialogue (that includes listening!) be established when the recent harsh memories are those of arrogance and disregard for human life? Abu Ghraib, Haditha and Guantanamo are not just news stories but the reality for many. It will be a long uphill struggle for hearts and minds requiring a commitment that stretches beyond four year presidential terms.

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Should Liberty be the Price of Safety in Saudi Arabia?

Saudi Arabia takes national security very seriously. In 2003, after Al-Qaeda affiliates launched three successful attacks on expatriate compounds and several failed ones on Saudi government facilities, the country cracked down very hard on militants, suspected militants, political activists, dissidents, supporters and basically anyone it wanted to.

The Human Rights Watch recently issued a report claiming that 9000 people were detained, of which 2000-4000 are still in jail. Held without trial, sent to rehabilitation camps and in a few cases actually charged and tried in secret, the process has been mostly opaque and violated both Saudi law and also international law. 991 people had been indicted by October 2008 and a further 323 by July 2009. Sentences ranged from a few months to 30 years for those that were tried.

What is known through anecdotes is that soon after the 2003 attacks there were huge crackdowns on faculty at various Islamic universities in the Kingdom. Professors and students disappeared and the curriculum/language has changed to include “moderation”. Officially, “there is no place for extremism in Islamic University.” Additionally, all imams in mosques around the country have to be Saudi and approved by the government; they are monitored to ensure that they are not teaching hatred (some 3200 have been removed over the past 5 years).

Do national security concerns give nations the right to violate human rights? Clearly Saudi Arabia and USA are birds of a feather in this regard (let us not forget Guantanamo Bay). It is interesting that the American founding fathers certainly did not think so:

"Those who would give up essential Liberty, to purchase a little temporary Safety, deserve neither Liberty nor Safety."
-Benjamin Franklin, "Pennsylvania Assembly: Reply to the Governor", November 11, 1755

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Success Factors for Terrorism Rehabilitation

The concept of prisoner rehabilitation is not new. Several European countries, in addition to their regular closed prisons, also have open prisons where prisoners are called clients, there is little security, the living conditions are rather luxurious, they can leave the facility for short periods of time and have provisions for conjugal visits. In some of these countries the open prisons also include rehabilitation programs (e.g. Sweden, Finland, Greenland, Denmark, Norway and Netherlands) whereas in others (e.g. UK) open prisons are just prisons with very limited security.

The difference between the rehab programs in the Scandinavian countries and what Saudi Arabia is implementing is the type of person who ends up going to each. The former tends to house the mildest, least dangerous criminals compared to the latter that are working on people who are intent on killing others based on hatred.

Given the “clientele” of the Saudi rehab program it is imperative that they succeed. As reported by CNN, Libya has implemented a similar program, Yemen will be building a facility (US funded) and Pakistan is considering setting one up as well.

Some issues that need to be addressed include (in no particular order):

  • Program length – this was covered in my previous post on the topic
  • Religious legitimacy- Saudi Arabia is considered the home of Islam by many and thus scholars/professors/teachers educated in KSA have enormous respect and legitimacy across the globe. Having Saudi educated instructors at these rehab programs would actually be helpful as a counter-balance to the militant recruiters who carry similar credentials.
  • Funding- this is a tricky issue as the source of the funding impacts the perception of who is driving the initiative and if it respectable. A US funded program to rehab Muslims to not hate the US after being imprisoned by the US for 5-6 years without charges smacks of pandering to US interests alone. However, countries like Yemen and Pakistan do not have sufficient resources to natively implement such programs without external assistance. Maybe President Obama should send money for relief efforts in Gaza and Saudi Arabia can send similar amounts to Yemen and Pakistan instead!
  • Psychological help- many of these militants have developed mental/psychological issues due to the conditions they have endured and what they have seen. Several of them have attempted suicide. This is a huge red-flag as suicide is considered a major sin in Islam and for a person who was willing to die and kill others in the name of religion, it takes an unthinkable amount of despair, hopelessness and depression to want to commit suicide (it is the opposite end of the spectrum from being a martyr).
  • Post-completion assistance. Prisoners at these programs need assistance to be able to succeed in life after they are released:
  1. Education (literacy)
  2. Vocational training
  3. Job placement
  4. Assistance in getting married
  5. On-going support groups and sessions to ensure they do not fall off the bandwagon again.
  • Phased release. This will be important to ensure that when the prisoners are first released they do not flail around trying to find a place for themselves in society. They need to gradually integrate with society, with support instead of being left to fend for themselves. Part of this could include having working villages that can be manned by prisoners (close to being released) where they can live with their families.
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Rehabilitation, Brainwashing and Terrorism

Several years ago I was one of two speakers at a government workshop on methods for threat anticipation using social complexity theories. One of the interesting nuggets my co-speaker mentioned was that it takes two years to brainwash a person.

Apparently two years is about the time it takes to physically rewire the brain to think in a particular way without needing external reinforcement. By the way, this is also about the same time one needs to gain fluency in a new language. We also know that it takes a minimum of  three weeks of constant repetition to make any action into a habit however it needs continuous reinforcement to stick (think of Marine boot camp). 

Saudi Arabia has a rehabilitation program for ex-Guantanamo bay prisoners and others who have been captured and classified as militant jihadists. It is supposed to provide a place where people are taught “correct” Islam and provides a step towards social integration into normal life.  9 of the 218 attendees (109 from Gitmo) have been re-arrested, with two more rather infamous (ex-gitmo 333 and 372) as they have surfaced as heads of Yemen terror cells. The government claims the program is still successful and there is no reason to doubt them except for the issue of program length.

Is the rehab program long enough? We know as a fact that it is shorter than 1 year as prisoner 372 was released from Guantanamo in 2007, released from rehab and plotting attacks in Yemen by September 2008. Even if we ignore the theories on time to brainwash/program/deprogram people, common sense prods us towards longer rehab.

After captivity in cages for four/five/six years everyone who was taken to Gitmo, whether already a militant or not, is certainly going to come out as a potential militant. Several of them have mental illnesses caused by the conditions of their imprisonment. The Saudi rehabilitation program has to reverse the effects of both the hatred of Al-Qaeda and the inhumanity of the US government.

This uphill task requires intense psychological treatments, longer deprogramming, extended rehab and a phased approach to release. Integration into society should be gradual with support groups provided for the person released as well as for the family. Vocational training needs to be provided as well as job placement. Society has to recognize that they all have a responsibility towards rehab of militants, not just the government.

Yemen is planning on starting a similar program that will be funded by the US. Let us see how they fare.

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